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Success Story
RECRUITING SERVICE COMPANY
Culture Impacting Performance
Situation
Our service industry client faced growth challenges. They had a reactive working style and had operations that were not aligned with their vision. Critical cash flow constraints were threatening business health.
Approach
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We implemented a more mature operating approach, including:
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An 18-month forecast with breakeven analysis
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Isolating and understanding cash flow and seasonal impacts
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Setting executive and operating targets aligned with financial goals
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Creating simple scorecards and visual management systems for performance monitoring and adjustments
Results
The teams shifted from reactive to proactive, surpassing breakeven and exceeding goals. The executive focus shifted from financing toward execution support, leading to improved performance and efficiency.
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